Here is what customers have to say about Contra Costa Climate Control.
“if you’re looking for the cheapest price, they may not be the company, but if you want a company that’s great in service and has excellent quality equipment, they are. They were here on time, and finished on time, in the timeframe they gave me. They did exactly what they said they would do.” —Homeowner Brian H., Clayton
“anyone who knows me knows I’m a real stickler—and I’m definitely a happy camper. They’re easy to work with, punctual, honest and conscientious. In more than 90 units where they’ve replaced the systems, I haven’t had any complaints from residents, even when they’ve been home and the guys are doing the work. They put tarps down, clean up after themselves and don’t leave any mess. Contra Costa Climate Control has more than lived up to my expectations.” —Manager Betty R., Sycamore Green Apartments, Concord
“rick identified the problem and engineered a great redesign to fix some conditions that existed (we had a wooden plenum that leaked like a sieve). Now the system cools like a dream! From soup to nuts, they were awesome. Prompt, polite, professional. Other HVAC contractors are quick to point out a flaw in other companies and have their own hidden flaw, but Jim and Rick really care about the reputation of this company. They’re good quality people!” —Homeowner Dan M., Walnut Creek
“they certainly take pride in what they’re doing and have a very good work ethic. I’m very pleased with their excellent service, attention to detail, and the courtesy of how we’ve been treated. The interaction with the staff is excellent. I’ve been impressed with the speed of going through the process (replacing facility-wide system — 11 units) and appreciate how concerned they were about getting the baffling and pressure adjusted across the entire system.” —Maintenance Supervisor Steve C., San Miguel Villas, Concord
“i have asthma and it had been so severe I was out of work for a month. My doctor suggested we have our ductwork checked. I called Contra Costa Climate Control and found out that our air ducts were filthy and our old system was inefficient. They replaced and relocated our system to the attic, installed new ductwork and added the Clean Effects filter. It’s been amazing—I’ve had a 360-degree turnaround in my health!
Contra Costa Climate Control really stepped up to the plate to get my system in quickly. Even the owner came out to expedite the job. Maybe it’s because they’re a family owned and close-knit company, but I feel like they truly care more about helping customers. They go above and beyond, and strive to be perfectionists.” —Homeowner Beverly B., Concord
“they came out to service my old furnace and I was so impressed with them I kept their card. When it turned out we needed a new furnace and air conditioner, they talked with us about zoning. We went with a dual zone system and let me tell you, it’s the best money we ever spent! We love it.
I’m in sales and customer service is number one. They were phenomenal—I wouldn’t hesitate to recommend them. I don’t think you’d find anyone else to beat their service. When we had something that wasn’t quite right, they wouldn’t let it rest until they figured it out.” —Homeowner Anneta T., Concord
“when i call, they’re here. They’re reliable, fix what we need and keep things going. I’m happy with them.” —Dr. Bruce S., John Muir Medical Park, Walnut Creek
“they were personable, approachable and attentive, and the quality of their workmanship was good. They walked through the house with me and wanted to be sure they put the vents in where I wanted. When I called, they answered my concerns.” —Homeowner Rachel E., Pleasant Hill
“jim’s a straight shooter, direct and to the point. He’s nonsensical; no BSing. He tells me: Here’s what is it. Here’s what we can do. Here’s what it will cost. When I pick up the phone, he’s there. And when I hang up the phone, it’s taken care of. He’s got my business because I trust him. They get the job done and right the first time. If something comes up and you bring it up to him, he makes it right. Rock solid, taking care of business.” —Jeff E., Owner, Back Forty Texas BBQ, Pleasant Hill
“the company is very service oriented and has good integrity. When I called about a leak, they were right here to fix it. I’ve been happy with the work and would definitely recommend Contra Costa Climate Control.” —Homeowner Anna O., Walnut Creek
“we’ve used contra costa climate control for several years, and have received friendly, responsive service at reasonable rates. They’re easy to get ahold of and fast to respond to service calls—two important qualities for tenant satisfaction. They keep us apprised of repair costs, and give us options. We’re very pleased with the service we receive.” —Kathe A., Anderson & Associates-Clayton Station Shopping Center, Clayton
“on a scale of 1 to 10, I’d give them a 9. Nobody gets a 10 with me. They’ve replaced quite a few A/C systems for us and their work is excellent. At a comparable price. When I ask for the technician on the job to return my calls, they do! I have yet to find another company to do that.” —Kevin O., Maintenance Manager, Nation’s Food Service, Bay Area
“what you get from Contra Costa Climate Control is a personalized, customized approach from one source. Two things influenced us to choose them: the comprehensive bid, which included taking care of electrical work; and the draw of Trane products, which are so highly rated. Rick was good at identifying what we needed, explaining it and fitting the system to our house.” —Homeowner Robb W., Moraga
